Frequently Asked Questions

General

  • What is Allkeys?

    Introducing allkeys: Your go-to for digital gaming needs. Explore our wide range of products, from games to gift cards and DLCs. Our Support Team is here to assist you every step of the way. Shop confidently with our commitment to clear solutions and data protection. Learn more in our About section, and review our Privacy Policy and Terms and Conditions for peace of mind. Join us at allkeys for a seamless gaming experience! 

  • How do I register?
    1. Click on the "Sign up" button.
    2. Fill in the required information, including your email address and password
  • How to buy?
    • Now that your account is set up, you’re ready to dive into your favorite games! Browse through allkeys using categories, price, popularity, and platform filters. Once you find your desired game or bundle, ensure it’s compatible with your platform and location by checking system specifications.
    • hoose your preferred offer and proceed to checkout. Review your order, apply any discount codes received via newsletter subscription, and select a payment method. With various payment options available, completing your purchase is a breeze.
    • Once payment is processed, you’ll receive a CD-key to activate your game. Simply copy the key from our site or the confirmation email. Need help activating? Check out our guides tailored to each platform. Happy gaming!
  • How to activate my product key?
    • Please note that games may have platform and regional restrictions. Ensure you review this information on the product page before making a purchase. Choose the correct region and platform to avoid any issues.
    • For your convenience, we've provided a guide to simplify this process. Check it out here. Happy gaming!
  • How can I contact you?

    If you're unable to find the answers you need in our knowledge base or encountering issues with your purchase, our dedicated Customer Support team is here to assist you promptly. Simply contact us here , select the category relevant to your issue, and fill in the required information. The more details you provide, the quicker we can resolve your query. We're committed to ensuring your satisfaction with every interaction.

Buying

  • What is service fee?

    A service fee, also called a service charge, is common across industries like banking, travel, and eCommerce. It covers expenses related to providing services to consumers, including administrative costs and customer support.

  • I did not receive any email confirmation of my purchase.
    • Please ensure you've used the correct email address when making your purchase. Additionally, check your spam folder for any relevant emails.
    • To review your orders, visit 'my orders' where all information, including keys, is provided.
    • Confirm the transaction's success by checking for a payment confirmation from your payment provider.
    • If you're still unable to locate information about your purchase, please don't hesitate to contact our Support Team for assistance.

Payments

  • What are the available paying methods on Allkeys?
    • We offer a wide range of payment methods to cater to our diverse customer base. Choose from options such as UPI, debit and credit cards, banking, PayPal, and more.
    • Please note that the payment methods available at checkout may be limited by factors such as the vendor, your region, and the type of product you're purchasing. If a specific payment method isn't listed, unfortunately, it cannot be used for that particular purchase.
  • What should I do if my transaction has failed?
    • If your transaction was rejected, ensure you have enough balance and provided correct personal information. If issues persist, contact our Support Team for assistance.

Accounts

  • Do I need to register an account in order to purchase?
    • You can start purchasing products on our platform without registering. Just add items to your cart and proceed to checkout. Alternatively, select "Buy Now" for immediate purchase by providing your email address and completing payment.
    • However, we recommend creating an account to track purchases in your library and access additional features. Registration allows you to fully explore ALLKEYS and enhance your shopping experience.