Fraud & Security Policy

Fraud & Security Policy

(Mini KYC, Purchase Limits, and Document Verification Rules)

At AllKeys, ensuring the security and trust of our customers is of utmost importance. This Fraud & Security Policy explains the process for identity verification (Mini KYC), purchase limits, and the consequences of fraudulent activity on our platform.

1. Why Verification is Required

To maintain the integrity of our platform, we implement verification processes for certain accounts. These steps help us combat fraudulent activities such as:

  • Use of fake or disposable mobile numbers

  • Temporary or autogenerated email addresses (particularly Gmail)

  • Suspicious or misleading usernames or account activity

Mini KYC is not required for all customers; only selected accounts will be asked to verify their identity. This selection is based on system flags and specific risk indicators.

2. Purchase Limit Without KYC

Customers are permitted to place orders up to a total of ₹10,000 per month (or equivalent in local currency) without completing the identity verification process (Mini KYC).

3. Mini KYC Requirements

If your account exceeds the monthly purchase limit or is flagged for suspicious activity, you will be required to complete the Mini KYC process before further orders can be processed.

For Indian Customers:
  • Email verification

  • Mobile number verification (via OTP)

  • Upload a masked Aadhaar card (only the last 4 digits visible)

  • Submit a selfie video holding the Aadhaar card and stating:

    • Full name

    • Today’s date

For International Customers:
  • Email verification

  • Mobile number verification

  • Write the following details on a plain white paper:

    • Full name

    • Phone number

    • Date of birth

    • Complete residential address

    • Today’s date

  • Record a selfie video holding the paper and reading the details aloud

Upon successful verification, your payment will be released or your order will be processed promptly.

4. Fake or Invalid Documents Policy

To ensure the integrity of our platform, we do not tolerate the submission of fake, edited, or unsupported documents. Our policy is as follows:

  • Each invalid or fake submission will result in 1 strike

  • After 5 strikes, your AllKeys Wallet will be frozen for 1 year

  • After the freeze period (1 year), you may withdraw your funds to your bank account (India) or PayPal account (international customers)

5. Benefits After KYC Approval

Once your Mini KYC is successfully completed and approved:

  • Your account will be fully unlocked and no further purchase limits will apply

  • All orders will be processed within 2 minutes

  • You will gain priority customer support and be eligible for exclusive offers

6. Policy Changes

This policy is subject to change without prior notice. By using AllKeys, you agree to comply with all verification requests as and when they are required.